Provision’s Water Damage Restoration Process for Georgia Homes
We don’t expect people to know the ins and outs of water mitigation. In fact, we hope that you never have to know what water mitigation is in the first place! Most people learn about the water damage restoration process simply by having to go through it. For this reason, it can be difficult for homeowners to know whether or not they’re being treated rightly by the mitigation company that they’ve hired. As a property restoration company ourselves, we understand that we’re asking you to put your trust in us to properly care for your home and family through a time of crisis.
Provision is a local team of mitigation and insurance experts serving North Atlanta with comprehensive services and compassionate care. If you’re in the middle of dealing with water or sewage damage, we want you to be aware of exactly what to expect. We’ll go through our process step by step so you can compare it to other companies and ensure that you’re in the best hands.
We operate at a five-star level with innovative techniques and the highest standards in the industry; if you have any questions or concerns, please contact us so we can give you the answers you’re looking for!
Step 1: Free, Non-Invasive Water Damage Inspection
The Provision process begins with a complimentary, no-strings-attached inspection using advanced tools like FLIR infrared cameras and Protimeter moisture meters. These high-tech devices allow for precise detection of any hidden moisture that’s trapped behind walls, ceilings, and floors— all without the need for demolition.
The FLIR camera highlights temperature changes that can signal moisture presence, while the Protimeter provides accurate readings of moisture content in building materials. These tools help our IICRC-certified technicians identify both visible and hidden damage.
Remember, it's completely free. It doesn’t commit you to anything, and all of the results are recorded on our devices for you to see for yourself. We’re not salesmen, we’re restoration experts. We’ll explain the findings to you during a completely free consultation where you’ll receive our expert insights and full transparency, because we believe that every homeowner has the right to make the best decision for their family and home.
If you’re experiencing water, sewage, fire, or smoke damage, schedule your free inspection and consultation today — it costs you nothing to know your home.
Step 2: Emergency Water Removal
Time is critical when dealing with water damage. If you decide to move forward with our mitigation services, we use our water extraction systems to quickly remove standing water as fast as possible. Our commercial-grade machines have the strength and speed to extract hundreds of gallons of water in a short period.
This phase also includes the use of wet vacs and water pumps for hard to reach areas, so no corner is left unrestored. Our rapid response team protects your property by significantly reducing the chance of mold growth and long term structural issues.
At this stage, Provision also installs custom, high-integrity airtight containment barriers. These barriers are built on-site to seal off affected areas for every single project, helping to prevent cross-contamination and keep the rest of your home clean and safe. These are used on every job, no exceptions, and are a unique hallmark of Provision’s commitment to cleanliness and care.
Step 3: Drying and Disinfection of Damaged Property
Once the standing water is removed, the drying process begins. Provision uses a suite of industry-leading drying tools:
Phoenix Dehumidifiers: These remove moisture from the air at a high rate, preventing water from settling into materials and producing mold.
Phoenix Air Movers: High-velocity fans direct airflow across wet surfaces to speed up evaporation.
HEPA Air Scrubbers: These machines remove microscopic contaminants, allergens, and odors from the air and are especially vital for sewage backups.
Any contaminated water that didn’t originate from clean water pipes will be disinfected with our EPA-registered disinfectants. Another example of our premier techniques is the use of Bioesque Botanical Disinfectant, an all-natural solution that kills 99.99% of harmful bacteria while being safe for children and pets.
Throughout the drying phase, Provision performs daily monitoring and moisture checks using FLIR cameras and moisture meters. Our team provides transparent updates and check-ins with the homeowners every single day—so you know exactly how the process is progressing and how close your home is to being restored.
Step 4: Handling and Cleaning Water Damaged Belongings
Your personal belongings are treated with care throughout the restoration process. The team removes undamaged items to safe zones or offsite storage and inventories salvageable belongings.
Provision coordinates with contents specialists to professionally clean, deodorize, and restore affected items using ultrasonic cleaning, ozone treatments, and fabric-specific methods. Irreplaceable items like photo albums or heirlooms are handled with extra care using gentle drying and conservation techniques.
You have our promise to salvage everything possible with our professional techniques, but there are often items that are beyond even our commercial restoration efforts.
Step 5: Structural Restoration
The final phase focuses on rebuilding and restoring your home to its original condition—or better. While Provision doesn’t perform structural reconstruction in-house, we have a trusted network of licensed contractors to replace drywall, insulation, cabinetry, flooring, and paint.
Every repair is based on a clear restoration plan, developed from the detailed inspection reports and measurements gathered in step one. This ensures continuity between mitigation and repair for a smooth and efficient process.
Optional: Property Damage Insurance Claim Assistance
If your water or fire damage is covered by insurance, Provision is ready and willing to manage the entire claims process on your behalf. Talk to us before you call your insurance so we can give you the best chance at getting your claim approved and your restoration covered.
Trust us, we do this everyday with our insurance claims process:
Our team documents all the damage using tools like FLIR, Matterport 3D, and moisture meters for a permanent record.
One of our insurance experts will personally handle all communication with your insurance company.
We’ll submit a strong, complete claim with all necessary documentation on your behalf.
From there, we ensure your home gets fully restored while maximizing your coverage.
If your water damage is not covered by insurance, we offer flexible self-pay options while providing the same high standard of service.
Atlanta’s Best Water Mitigation
Provision Property Restoration is Atlanta’s top-rated water mitigation company for the following reasons:
Advanced Technology: Tools like FLIR, Protimeter, Phoenix Drying Equipment, and Bioesque Disinfectant are all best-in-class and set Provision apart.
Custom Airtight Containments: Installed on every job to protect unaffected areas from dust, contaminants, and odor—our commitment to cleanliness doesn’t take any days off.
Daily Monitoring & Updates: Transparent check-ins and moisture tracking every day keeps you informed about your home so there’s no surprises.
Insurance Expertise: Provision deals directly with your insurance company, documenting damage, submitting claims, and ensuring coverage—so you don’t have to.
Community Trust: Dozens of five-star reviews from Atlanta-area homeowners speak to the company’s professionalism and compassion.
24/7 Emergency Response: Our trucks are always ready to respond quickly to limit damage and begin restoration immediately.
Frequently Asked Questions on Water Damage Restoration
Q: Do I have to leave my home during water mitigation?
A: Not always. Many restoration jobs can be completed while you remain in the home. It depends on the extent of the damage, the affected areas, and whether the environment is safe for you and your family.
Q: How long does the damage restoration process take?
A: It varies. Smaller jobs may take a few days, while larger ones involving demolition or repairs may take a couple of weeks. Provision provides daily updates so you always know the status.
Q: How much does a water damage inspection cost?
A: It’s completely free and comes with zero pressure or commitment. We’ll give you a detailed assessment so you can make an informed decision.
Q: What if I don’t know if my insurance will cover the water damage?
A: That’s okay—Provision will handle communication with your insurer and determine your coverage. If it’s not covered, they offer affordable self-pay pricing.
Q: What makes Provision the best at property restoration?
A: It’s the care, the tools, and the process. Provision combines technical excellence with unmatched customer support and advocacy. Our team treats your home like our own.
Q: How does the airtight containment benefit me?
A: These barriers ensure that dust, debris, and contaminants stay confined to the work area—keeping the rest of your home clean and safe during the restoration. It also helps speed up drying and air purification.
Q: Can Provision help with my insurance claim?
A: Absolutely. Provision works directly with all major insurance carriers. They’ll take care of documentation, communication, and follow-up—so you don’t have to stress over the paperwork.
Free Water Damage Inspections and Consultations
Facing water damage is stressful, but with Provision Property Restoration, you’re not alone. Our industry-leading process, advanced equipment, airtight containments, and transparent daily updates ensure your home is restored safely, thoroughly, and quickly.
If you're in North Atlanta, reach out today for a free, no-strings-attached inspection from the best property restoration experts in Georgia.
